Innovation Up, But Success Elusive
INNOVATION ZEITGEIST, a new
book by Silicon Valley guru Alistair Davidson guides managers through a world where everybody is
inventing the same products at the same time.
Business is
entering the era of continuous innovation. Managers are under pressure to launch
a perfect new product or service almost overnight. Many companies are doing it
wrong.
As a result,
by some measures the business environment is worse for innovation today than
ever before. With so many companies making lots of little innovations customers
are being overwhelmed by technologies that demand too much of their attention
and don’t meet their needs.
Davidson’s guide
for managers, Innovation Zeitgeist:
Competing in a World With Too Many Competitors, Amazon Kindle, June 2013, offers
startling insights.
It’s easier to innovate than ever before, but it’s harder to
be successful. Current research suggests that 3 our of 4 venture capital
investments don’t return the original investment to the VCs; as few as 1 in 10
meet the VC return goals, and only 6-7% of CEOs make it to the IPO or being
acquired.
Most companies underestimate the number of competitors
developing similar products. The strongest predictor of success is offering a
differentiated high value product. Me-too products don’t cut it in a world of
hyper-competition where innovation is taking place in both developed and
developing countries.
Many so called innovations are just small improvements or
uncreative reactions to customers’ “points of pain.” Competitors are likely rushing
a duplicate product or service to market. The resulting net competitive
advantage: zero.
Products may be seductive to people like engineers and
programmers, but services and solutions are more likely to be money makers for
many companies.
Companies that ‘spec’
a new product and throw over the wall to developers, are going to become
extinct. Your customers and their customers won’t actually know that they want
until they use it, so you better involve them in the development process from
the beginning. ‘Waterfall’ is out. Agile is in.
With so many copycat competitors, you better make sure that
customers love and trust you. The top strategy for the rest of the decade will
be acting on behalf of the customers, not selling them more features they don’t
use. You can’t sell useless bells and whistles or behave badly to customers in
a world where customers are tweeting, blogging and rating you.
Embedded device, appliance or platform – it’s a critical
choice as Nokia and Blackberry have found. Misjudging the shift can blow your
strategy apart.
While individual product owner may think their product is
simple to use, the reality is that consumers are drowning in information,
accounts, passwords, spam and malware. Think “Simplify!” or you will lose your
customers to those who do.
If you are selling digital content (video, e-books, music,
software, games), the new frontier in marketing is figuring out what rights and
services to bundle or unbundle with the content. You used to buy a one-time
right to download a piece of music. Today, when you buy music, it can be
bundled with the right to download any time or stream from the cloud.
Inheritance is a big problem for digital content. Most
consumers don’t realize that their huge MP3, e-book, audio-book, software and
games are not transferable. Think upset consumer when a parent dies and their
book collection is not transferable.
He identifies ten approaches to privacy that a company can
select from to create a better relationship with customers and win them away
from the competition.
The next round of privacy issues are going to make the
current problems looks small. Big Data means that companies can not only know
about what you have done, but can predict what your secrets are and what you
will do in the future. That may be OK for what restaurant you are going to, but
not so much if they can deduce your involvement in something taboo or
embarrassing.
The Internet is so important to business and personal life
today, that we can expect new ways of making the anonymous authenticated. He
speculates that owning a certified identity, being part of a ‘Tribe of Trust’
will be critical for the Internet to remain useful.
Alistair
Davidson consults on strategy and business development. He’s a veteran Silicon
Valley entrepreneur who has built and commericalized numerous software products
including planning, innovation and strategy tools. He is the author of four
books on strategy and technology, and a contributing editor at Strategy & Leadership magazine.
Alistair Davidson Contact Information:
Phone: +1-650-450-9011
E-mail: Alistair@eclicktick.com
Web site: www.eclicktick.com
Innovation
Zeitgeist Amazon web page: http://www.amazon.com/Innovation-Zeitgeist-Transformation-Competitors-ebook/dp/B00DBCQC3I/ref=sr_1_2?s=books&ie=UTF8&qid=1372344844&sr=1-2
Amazon
author web page: http://www.amazon.com/Alistair-Davidson/e/B000APSDS6/ref=ntt_dp_epwbk_0
Reviewer Comments
"Alistair Davidson has written an ambitious,
encompassing, and down-to-earth treatise on the current digital
transformation. It’s the best
description yet of the digital transformation engulfing us and what we should
do about it, written in plain language and illustrated with his own photographs
and questions for the reader after every chapter. An iconic, original
contribution to the literature on digital transformation that is hard to put
down. There is good advice and commonsense written on every page. Must reading." Stanley Abraham, Professor of Strategy and
Entrepreneurship, Cal. State. Polytechnic University, author of “Strategic
Planning: A Practical Guide for Competitive Success.
"Innovation Zeitgeist is essential reading for any venture
capitalist or startup. It forces the reader to consider what they are doing and
what they must continue to do that is different than their many domestic or
international competitors, a critical issue for successful startups and for
high growth companies." Norm
Fogelsong, General Partner, Institutional Venture Partners
“Alistair Davidson has produced
an insightful analysis of innovation in the digital era. This book is a must
read for executives seeking survival and success in today's challenging
competitive arena.” Robert Allio,
founding editor of Strategy & Leadership magazine, former Dean of
Rensselaer School of Management. Author of Seven Faces of Leadership
A.T. Kearney's
clients are all facing the issue of their business being transformed by digital
technology. Innovation Zeitgeist is a great resource for
helping our Digital Business Forum clients understand how important it is to
actively scope and manage the changes to their business, organizational
structure, acquisition strategy, business model and required innovation
approaches.
Michael Roemer, Partner and International Co-head of A.T. Kearney,
Digital Business Forum
"In
Innovation Zeitgeist, Alistair zeroes in on many of the key issues we see our
market research service-industry clients facing - rapidly changing customer
expectations, the need for rapid service introductions, more competition, a
need to rethink business models and the types of innovation pursued." Jim
Hollingsworth, VP Finance and Security, Pacific Consulting Group
No comments:
Post a Comment